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MSPT COVID-19 Health and Safety Measures


Updated: 5/15/2020

To the patients and clients of Movement Systems Physical Therapy,

On March 23, 2020, Governor Inslee issued a proclamation directing all residents immediately to heed current State public health directives to Stay Home, Stay Healthy, except as needed to maintain continuity of operations of essential critical infrastructure sectors and additional sectors as the State Public Health Officer may designate as critical to protect health and well-being of all Washingtonians.  This proclamation has been extended to May 4, 2020.

In accordance with this order, the Governor has designated the following list of “Essential Critical Infrastructure Workers” to help state, local, tribal, and industry partners as they work to protect communities, while ensuring continuity of functions critical to public health and safety, as well as economic and national security.

The Healthcare and Public Health (HPH) Sector is large, diverse, and open, spanning both the public and private sectors. It includes publicly accessible healthcare facilities, research centers, suppliers, manufacturers, and other physical assets and vast, complex public-private information technology systems required for care delivery and to support the rapid, secure transmission and storage of large amounts of HPH data.  Included in this list are various health care providers and caregivers such as physicians, dentists, psychologists, mid-level practitioners, nurses and assistants, infection control and quality assurance personnel, pharmacists, physical and occupational therapists and assistants, midwives and doulas attending facility-based or home-based births, alternative healthcare providers, social workers, speech pathologists and diagnostic and therapeutic technicians and technologists. 


To maintain the health and safety of both our patients and our TEAM, we now have alternatives to the locations in the delivery of care.  Movement Systems has moved swiftly to the needs of the community and now offers TELEHEALTH as an option for in-person care. Governor Inslee signed a proclamation on 3/26 that provides payment parity between health care services provided in-person and those provided through telemedicine/telehealth.  This means that Telehealth claims must now be reimbursed at the same rate as care delivered face-to-face. Telemedicine claims cannot be denied by health insurance companies. Please contact our office to learn more about this option to receive high quality care in the comfort of your home.  In addition, we continue to offer In- person visits as well as Outdoor appointments.  Your Doctor of Physical Therapy will help you determine the best location for delivery of care based upon a risk/benefit analysis with your health and safety as our #1 priority.  We believe that continuing to participate in your physical therapy sessions will help you stay healthy by keeping your pain levels low, your activity level high, and your body strong and resilient.

Based on Guidelines from the Centers for Disease Control (CDC) and Occupational Safety and Health Administration (OSHA), we have responded in a flexible way to refine our business response plans to prevent and slow the spread of COVID-19.




Know How it Spreads

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.
  • Some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms.

Take steps to protect yourself

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.


Stay home if you’re sick

  • If you you think you or a family member have been exposed to COVID-19, evaluate your symptoms with this in-home screening tool from the CDC and understand your next steps. 
  • Stay home if you are sick, except to get medical care. Learn what to do if you are sick.
  • These symptoms may appear 2-14 days after exposure (based on the incubation period of MERS-CoV viruses).

    • Cough
    • Shortness of breath
    • Or at least TWO of these symptoms
      • Fever (100.4 degrees F is considered a fever)
      • Chills
      • Repeated shaking with chills
      • Muscle pain
      • Headache
      • Sore throat
      • New loss of taste or smell

Coughs and Sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and Disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.


If the best choice for you is to attend an in-person visit, here is what we are doing to keep you safe and healthy

Screen all patients that enter the clinics

  • We ask all patients if they are experiencing coughing or shortness of breath or at least TWO of the following symptoms. We ask them to reschedule if the answer is a “yes” (avoid the trip, cancel your appointment and stay home if you feel ill in any way):
    • Fever, chills, repeated shaking
    • Symptoms of illness including sore throat, muscle aches, headaches, loss of taste or smell, and sneezing (though sneezing is not a sign of COVID-19).
    • In an abundance of caution, we will take the temperature of each patient and record it in the electronic medical record.

We follow strict CDC hand hygiene protocols, disinfecting surfaces, wearing masks, and practice physical distancing measures when feasible

  • Following current Seattle and King County Directive , we ask that patients wear a cloth mask to their in-person appointment. If you do not have a face mask, or forget yours, we will supply you with a cloth mask during your appointment.
  • Your Physical Therapist will wear a medical grade procedure or N95 mask during your appointment.  In some instances, they may choose to wear a face shield for further protection.
  • During close contact, your PT may also wear a lab coat for further protection.
  • We ask each patient wash their hands before checking in or sitting down and at the end of the session.
  • Providers follow strict hand hygiene protocol before, during, and after each session. 
  • Surfaces that are touched are disinfected (using approved products) after each session, including phones, laptop keyboards, reception counter, etc.
  • Credit card transactions are keyed in by the front office coordinator. 
  • Pens are new and disinfected before second use.


We Maintain 6′ of physical distancing whenever feasible

  • We ask each patient to follow the 6′ rule of physical distancing when in the reception area. 
  • Chairs are arranged for physical distancing, and stickers are placed at 6′ intervals in the reception area. 
  • Plexiglass protectors are in place to protect the front office coordinators and patients.
  • For Mercer Island, if you see 2 people in the reception, please wait outside with 6′ of physical distancing.
  • For South Lake Union, if you see 4 people in the reception, please wait in the AGC lobby and practice physical distancing.

Actively monitor the health of our TEAM

  • Staff take, and record their temperatures at the beginning of each shift.
  • Staff are instructed to stay home if they have any signs or symptoms that include fever, cough or sneeze, or difficulty breathing.
  • Staff are asked to stay home until they have received clearance by their primary care doctor.

Movement Systems Physical Therapy will continue to stay OPEN to serve your health care needs per Federal, State, and local Public Health Guidelines.  We will provide you with options of an In-Person, Outdoor or Telehealth appointments. 

We look forward to continuing to provide physical therapy services to keep you and your Movement System in optimal health as we navigate this trying time. We assure you that we are remaining updated to the Public Health Guidelines from Seattle and King County and Washington State Department of Health and will keep you abreast of new developments as they are communicated to us.

Everything we’re doing has one goal: ensuring the health and safety of our patients, clients, and team members.

Do not hesitate to call if you have any questions about your care at Movement Systems Physical Therapy.


Carrie Hall, PT, MHS